ASPEN LEAF PROPERTY MANAGMENT POLICIES
ALL PROPERTIES ARE NON SMOKING.

Minimum Stay:
There is a 2 night minimum stay on most properties. 3 or 4 night minimums are required on most properties during the holiday seasons.

Check In / Check Out:
Check-in is 4:00 PM on your arrival date. Check-out is by 10:00 AM on the day of your departure.

Lodging Guarantee:
Aspen Leaf Property Management and the property owners cannot be held responsible for unforeseen circumstances that may preclude you from the use of the property. Such circumstances may include weather, negligence by a travel agent or transportation company, etc. In such an event, Aspen Leaf Property Management reserves the right to transfer the guests to a new property.

Payment Schedule:
25% of the total amount due is required at the time of booking. The remaining 75% is due 30 days from the day of arrival. If the booking is made within 30 days of arrival, the total amount is due.

Refundable Security Deposits:
All properties require a security deposit. This deposit may be used to cover the cost of any property damage, missing items or excessive cleaning needs. Your security deposit will be refunded to you either by company check or by a credit to your credit card within 10 days after your departure IF there are no problems. The refund period may be longer if there are issues to be resolved. If the security deposit does not cover the entire cost of the damage, missing items or excessive cleaning, Aspen Leaf Property Management will take every action necessary to collect the required amount.

Housekeeping:
Prior to your arrival, the property is thoroughly cleaned and supplied with fresh linens, towels, soaps and paper products. A housekeeping fee is assessed on stays of 3 nights or less. Mid-stay cleans may be requested for an additional fee.

Cancellations:
Cancellations made prior to 60 days of arrival date will receive a full refund if we can re-book the property for the exact dates, less a $100 administration fee. If the property cannot be re-booked, you will receive a 50% refund. Cancellations made within 60 days of the arrival date unfortunately will not receive a refund . Regrettably there are no refunds for late arrivals, early departures or no shows.

Forms of Payment:
We accept cash (US currency only), traveler's checks, personal checks, money orders, Visa and MasterCard. A$30 administration fee for checks returned to us for insufficient funds will be charged.

Phone Service:
Local phone service is available at all properties. Calling cards or collect calls are required for all long distance calls.

Trash Disposal:
Please keep all trash in the animal proof trash receptacles provided for you. Aspen Leaf Property Management will pick up the trash weekly for extended stays

Smoking:
All properties are NON SMOKING. If smoking is detected, the cost of cleaning or deodorizing the property will be deducted from your security deposit.

Pets:
Pets are most likely not allowed, although exceptions may be made with owner approval and with a non-refundable pet deposit.

An all wheel drive vehicle is a must during the winter and spring months for all properties.